glossary 2
Water Words

Reverse Osmosis

Reverse Osmosis is the process by which water passes through a membrane in the direction opposite of natural osmosis, addressing both the taste and purity of water. Through a sophisticated, engineered process, it removes unpleasant odors, metallic taste, and leaves drinking water crystal clear.

Hard Water

Hard water is the most common residential water problem in the United States. The issue occurs naturally when minerals like calcium and magnesium dissolve into your water supply. It leads to soap build up, staining, and dry, irritated skin.

For treating hard water, consider getting a water softener

Soft Water

The quality of water, desirable for efficient cleaning and minimal corrosion, that results from very low amounts of calcium and magnesium.


Find Out More about Water Softening

Bottled Water

Obviously you know what bottled water is.
But we're guessing you haven't really considered what bottled water isn't.
Read More. 


A substance in water that is harmful or otherwise undesirable. Same as pollutant.


A measure of the opacity, or cloudiness, of water that is caused by particulates.

Raw Water

Raw water is natural water found in the environment that is untreated and has not had any minerals, ions, particles, bacteria, or parasites removed. It includes rainwater, ground water, water from infiltration wells, and water from natural water sources like lakes, rivers, springs, and streams.

Distilled Water

Distilled Water is water that has had its contaminants removed through the distillation process, which involves boiling water and collecting the steam that has had the toxins and contaminants removed.

Ultraviolet Disinfection (UV)

A process by which intense ultraviolet light is used to kill bacteria and other micro organisms.

Finished Water

Water that has been improved by a water treatment plant and is ready to be delivered to customers.


A body of permeable rock, underground, that can hold and/or transmit groundwater.

Purified Water

Water that comes from any source that has been purified to remove contaminants and chemicals with distillation, deionization, reverse osmosis, or carbon filtration.

glossary 1
Learn More

There's more to learn. Here you'll find a list of water-related terminology that goes deeper than what you've seen so far.

droplets 1

Our Mission

We're here to make sure you know the condition of your water

Your Water

Learn what chemicals and toxins are in drinking water

filter 2
Your Options

Discover the water treatment solutions available to you